Updated on 1/30/2020.
In just about every industry verbal communication is the most important skill for employees to have. The challenge? Not many professionals are trained to communicate optimally, and physicians are no exception.
Doctor-patient communication is crucial to effective health management. You may feel confident in diagnosing and treating a patient, but a successful evaluation also requires that your patient trusts you and understands what you’re telling him or her. In many cases, communication can be improved by subconsciously communicating 5 things to your patients:
Trust between a patient and a physician is the crucial first step. Your patient must trust what you’re saying to actually hear you.
If your patient has questions, answer them. If they want your advice, give it. Try to ensure you’re giving your patients 100% of your attention when you are with them.
It is important to validate your patient’s concerns about their health. You can only do this by listening. Make sure you’re taking the time to hear what your patient is telling you.
Show concern. Show empathy. Show your desire to truly help and serve your patient.
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