Updated on 1/30/2020.
In just about every industry verbal communication is the most important skill for employees to have. The challenge? Not many professionals are trained to communicate optimally, and physicians are no exception.
Doctor-patient communication is crucial to effective health management. You may feel confident in diagnosing and treating a patient, but a successful evaluation also requires that your patient trusts you and understands what you’re telling him or her. In many cases, communication can be improved by subconsciously communicating 5 things to your patients:
I am competent
Doctor-Patient Communication Tip #1
Trust between a patient and a physician is the crucial first step. Your patient must trust what you’re saying to actually hear you.
I am not in a hurry
Doctor-Patient Communication Tip #2
If your patient has questions, answer them. If they want your advice, give it. Try to ensure you’re giving your patients 100% of your attention when you are with them.
I am not motivated by money
Doctor-Patient Communication Tip #3
This is another aspect of trust, and can be affected by the treatment options you’ve chosen. Make sure you’re explaining why the treatment you’re recommending is necessary for their health.
I am more interested in listening than talking
Doctor-Patient Communication Tip #4
It is important to validate your patient’s concerns about their health. You can only do this by listening. Make sure you’re taking the time to hear what your patient is telling you.
I truly care about you
Doctor-Patient Communication Tip #5
Show concern. Show empathy. Show your desire to truly help and serve your patient.
Want more tips for daily practice and board exams? Sign up for our newsletter now, and join our community of 30,000+ physicians who get regular study tips, board prep advice, and get special offers on MedStudy tools.
